biopexFill Club Privacy Policy

Date of Last Revision:  Last Updated: March 18, 2026

Thank you for joining the biopexFill Club. It’s great to have you in our biopexFill Club.

Introduction

Welcome to biopexFill Club (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the biopexFill Club mobile application and website (“Services”).

By creating an account or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

We collect the following categories of personal information:

  1. a) Personal Identification Data
  • Full name (first name and last name)
  • Username
  • Email address
  • Password (stored in encrypted/hashed form — never readable)
  1. b) Health & Sensitive Data

As a health and beauty platform, we collect the following Health Data to provide personalized services:

  • Date of birth (day, month, year)
  • Biological gender
  • Country of residence
  • Physical address
  • SNS / social media address (optional)
  1. c) Contact Information
  • Mobile phone number (including country dial code)
  • Secondary phone number (optional)
  1. d) Professional Information (Healthcare Providers only)
  • Business name, type, and address
  • Business phone and mobile numbers
  • Professional type (e.g., Licensed Physician, Dentist, Aesthetician, etc.)
  1. e) Usage & Technical Data
  • App activity and interaction logs
  • Device information (platform, OS version)
  • Session tokens for authentication
  1. How We Use Your Information
  • To create and manage your account
  • To provide personalized health and beauty services
  • To verify your identity and authenticate your sessions
  • To connect patients with qualified healthcare providers
  • To send email verification codes and service notifications
  • To improve our platform and user experience
  • To comply with legal obligations

Health Data — Special Disclosure

⚕ Health Data Notice

biopexFill Club collects and processes health-related personal data, including:

  • Date of birth and age
  • Biological gender
  • Professional medical specialization (for providers)

This health data is used exclusively to:

  • Match patients with appropriate licensed healthcare providers
  • Personalize health and beauty service recommendations
  • Verify the legitimacy of professional healthcare accounts

Health data is never sold to third parties. Access is restricted to authorized biopexFill Club personnel and only the healthcare providers you explicitly choose to connect with on the platform.

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • With healthcare providers you choose to engage with through the App
  • With service providers who assist in operating our platform (subject to strict confidentiality agreements)
  • When required by law, court order, or government regulation
  • To protect the rights, safety, or property of biopexFill Club, our users, or the public
  1. Data Storage & Retention

Your personal data is stored on secure servers. We retain your information for the following periods:

  • Account data: Retained until you request account deletion
  • Health data: Deleted within 30 days after account deletion
  • Session tokens: Expire automatically after inactivity
  • Anonymized analytics: May be retained longer for service improvement, in a non-identifiable form

Your Right to Delete Your Data

🗑 Data Deletion Request

You have the right to request deletion of your personal data at any time. To submit a deletion request:

  1. Send an email to [email protected]
  2. Use the subject line: “Data Deletion Request”
  3. Include your registered email address and username
  4. We will process your request within 30 days

Upon account deletion:

  • All personal profile data will be permanently and irreversibly removed
  • All health data will be deleted within 30 days
  • Anonymized transaction records may be retained for legal compliance

Note: Deleting your account will permanently remove access to all biopexFill Club services.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to access — Request a copy of your personal data
  • Right to rectification — Request correction of inaccurate data
  • Right to erasure — Request deletion of your data (see Section 7)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, contact us at [email protected].

Data Security

We implement industry-standard measures to protect your data, including:

  • Encrypted password storage (hashing)
  • Secure HTTPS communication
  • Server-side session validation
  • Access controls and authentication

While we strive to protect your information, no electronic transmission is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via the App or email. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

Contact Us

For any questions, concerns, or data requests related to this Privacy Policy:

biopexFill Club — Privacy Team
Email: [email protected]
Website: https://club.biopexfill.com